How to get customers in crowded market like Nigeria

How to get Customers in a Crowded Market like Nigeria

The common goal of every business is to get and keep customers. However, in a crowded market, this seems impossible for most businesses. This is because many other businesses are offering the same service as you. 

While most businesses enjoy being in a crowded market because they have access to lots of customers, running a business in a crowded market can be daunting and challenging. This is because your access and turn out is based on your customer noticing you amongst other suitable choices. It is no doubt that there are millions of businesses that sell in a crowded market. Many of these businesses suffer as they are unable to keep up with the competition involved, and many others have been closed down as their various owners are tired of running a business that wouldn’t run.

You have probably done your research and found out that you are unfortunately trying to run a business amid established competitors. No worries. The techniques discussed in this article would fetch you your next set of customers if followed diligently and accordingly. Now, let’s take it from the top.

What Is A Crowded Market?

A crowded market is simply a market with too many well-established businesses selling the same product or services. Selling the same product and service automatically makes them serve the same customers. A crowded market is sometimes called a saturated market because it is filled with several businesses. One problem with such a market is that there are never enough customers. This is because the potential customers of these businesses have a lot of options to choose from.

Usually, these customers would go for the brands with big names and exposure leaving other brands with little or no sales at all. In the world we live in today, most – if not all – small businesses and entrepreneurs are in a very big crowded market. The competition is fierce as they are in a battle with multiple big, and well-established brands. Whichever product or service you find yourself selling in a crowded market, the techniques discussed below are some ways you could attract some customers to yourself like a magnet.

Some effective methods that can be used to acquire customers in a crowded market are –

  1. Let your existing customers market you
  2. Never underestimate the power of advertising
  3. Let SEO be one of your priorities
  4. Content is a weapon. Wield it!
  5. Run your business according to its current level
  6. Offer a promo they’ll love

Let your Existing Customers market you

You do not need to hold a Master of Business Administration degree before you know that there is power in word-of-mouth marketing. If you have no idea what that means, word of mouth marketing is simply the marketing done by your already existing customer. This is when a customer you treated nicely went ahead and told others about you. 

To use the word of mouth strategy, ensure all your customers are 100 percent satisfied. Ensure you have an effective support system and ensure everyone you did business with is happy. With these, your business will get recommended.

Never underestimate the Power of Advertising

It is no doubt that you must have seen ads run by your competitors. The plain truth is to acquire new customers, you first have to be noticed by showing yourself and what you do to these customers. One effective way this can be done is through advertisement. 

To get noticed in a saturated market, you have to run as much advert as your competitors are running. There are several types of ads you can run. Remember the aim is to let or customers see you. Everywhere they turn, let your ad be there so they can see you.

Let SEO be one of your priorities

In your digital world of today, search engine optimization is now important when it comes to the growth of any business. Wait! Do you have a website? Well, if you don’t, you’re doing yourself more harm than good. All your well-established competitors all have a website, and a website can increase your sales by 99.99% especially if you have an option for them to order online. 

In today’s world, every of your potential customer owns a smart device. Having a website is like putting your business in their devices, and it is one way you can take your business to them. If you already have a website, then focus on search engine optimization by hiring an SEO specialist.

SEO is important to acquiring new customers because 64% of internet users rely on search engines when it comes to patronizing a business. Another 81% of people use search engines to do basic research before doing business with a company. Also, 5% of big B2B marketers believe SEO is the top generator of leads.

Content is a weapon. Wield it!

Whether you want to run a killer ad, or you want to appear first on search engines. Content is not only a king but also a weapon that you should wield. You have been told to run ads to get noticed, but did you know that with bad content, none of your adverts would yield returns? This is why content is king. Whether it is a video or graphic content which you share on social media to keep or potential customers engaged, or it is written content which you share on your business website. You should never underestimate the power of good content. 

If you need a content specialist, several content creators can give you the perfect content for your brand. Content proves to play a vital role because 70% of customers prefer to learn about you through your content. Another 53% of consumers testify that when a business shares free and valuable content, they become interested in doing business with them.

Run your business according to its current level

This is one mistake most small business owners make. They tend to copy big brands instead of doing things that are more like their level. For instance, if you discover that a certain competitor doesn’t follow up with their customer, this doesn’t mean you should do the same. If they don’t, then you should. Following up on your customer would make them come back. 

The truth is a big brand wouldn’t care if customers come back or not, but you do, so run your business according to its level and do things that will persuade each customer to return. The key is to define your brand and work with your own principles.

Offer a promo they will love

Everyone loves a giveaway, and so do your potential customers. To attract a new set of customers, one method is to offer them a nice deal. Offer them a deal they’ll love, a deal they’ll never forget. Once you get them to buy from you, ensure you apply your other marketing tactics to keep them coming back. 

You should also ensure they tell at least one person about your amazing offer. If every one of your existing customers recommends you to at least one other person, you will acquire new customers and see an increase in sales. The promo you are offering is a way to draw that new customer to you.

In conclusion, these effective techniques that would attract more customers to you just like a magnet attract metals. Running a business in itself is a difficult task, but running one in a crowded market is much more difficult. As a business owner, your major concern is how to attract new paying clients. 

Following this guide diligently would open your eyes to what it takes to attract new customers even if you have over a thousand competitors. With time, your business can outgrow those who you once thought were the masters in the craft. Hard work and diligence is the key. Whatever you do, do it well, and do not be discouraged as you climb the ladder to success.